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D810 Video problems

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The video on my D810 no longer works. Pressing the video button does nothing. I used video mode just once about 2 1/2 years ago. I tried resetting the custom settings without success. One symptom is; the Video Liveview screen no longer displays the Volume bars. Both the Still and Video screens are the same. It almost seems like switching the Liveview toggle from stills to video is not doing a thing. I tested the Video button by resigning it to another function and it worked, so it's not a button mechanic issue. There seems to be several users on-line with the same problem. Is Nikon aware of this issue and is there a recall on the D810 to fix the problem?