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Nikon D810 service recall
#1
Posted 19 August 2014 - 04:51 PM
They've sent anpost paid label just have to drop it into a post office.
But they're saying two to four weeks for repair!
Two questions, is that timescale acceptable for a camera that I've had for only three weeks? And is it worth sending in to repair a function that I'm probably not going to use?
#2
Posted 19 August 2014 - 05:39 PM
As far as the time scale, I don't know. If they are expecting a lot of recalled cameras in at once, they may give that time frame as a means to cover worst case scenarios. You may get it back sooner than two to four weeks.
- TBonz likes this
#4
Posted 19 August 2014 - 09:13 PM
#5
Posted 19 August 2014 - 09:33 PM
Have you checked if yours has the black dot in the tripod socket? They apparently corrected this in production without registering numbers for a time.
#6
Posted 19 August 2014 - 10:31 PM
#7
Posted 21 August 2014 - 05:51 AM
No black dot on mine but, I'm bored with this whole scenario now so i tried it.
Sigma 50mm F1.4 art @30 seconds and 2 mins, LENR off, iso 100.
Can't find anything that I can't replicate on my D4s if I look really hard. I'm not sending mine back as I don't believe there's anything wrong.
#8
Posted 22 August 2014 - 09:52 PM
Nikon certainly aren't just doing a firmware update.
After contact with Nikon UK, they have one technician trained to go through the re calibration process (their words). Note the words 're calibration process'
After talking to said tech regarding being unable to replicate the error found by photography life, he stated that all cameras produce these hot pixels when pushed as stated, and sure enough, I can make my D4s produce similar results to my D810 when set to ISO 100, Lenr off, and an exposure of two minutes,
However, with Lenr on as he suggested, I have no problems with so called hot pixels in either camera.
So may I suggest, part of the process undertaken is an enhancement of Lenr along with sensor calibration?
I am going in to Nikon UK on Tuesday for mine to be 'fixed'. The tech reckons he can get it done within 25 minutes, but wouldn't elaborate on the fix any further.
#9
Posted 27 August 2014 - 04:54 PM
I talked to him regarding my inability to replicate the problem causing this furore and he did state that Nikon are jumping on the so called problem to avoid another D600 fiasco, and the recall involves all builds up until the second week of the third quarter (July then!)
Seeing as he seemed chatty, I pushed him on why I couldn't replicate the issue. His answer was that a few builds seem to have had an issue with sensor mapping out of the factory and Nikon have pulled al builds in up to that date. However, not all bodies will be affected only the ones off of one build line, unfortunately serial numbers don't equate with a particular build line.
He was amazingly forthright and perhaps this explains the inability for some owners to replicate the issue.
#10
Posted 27 August 2014 - 08:56 PM
#11
Posted 17 November 2014 - 03:54 AM
That stinks that there is no serial number correlation. I am not sure I like the whole black dot thing. Shady sellers may be inclined to just update the firmware and paint the dot on there to make one think it's been updated.
there is a serial number check https://support.niko...com/app/D810/sn