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Sent 35mm Lens Back for Warranty Repair


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3 replies to this topic

#1
yauman

yauman

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So, I bought the Nikkor AF-S DX 35mm F1.8G lens last March from Amazon 'cos they had a great deal - $189. But it never work quite right with my D7100 in autofocus mode - always a bit soft under every possible setting. Always had to tweak manually whenever I use the AF setting.  So finally I decided to send it back to get fixed under warranty (1 year warranty.)

 

Used the Web support, entered all info, printing out all the mailing slips etc.  But they required the warranty slip and the invoice which I don't have. Just printed the Amazon payment confirmation and sent with it. So, now I wait and see how well Nikon Repair can take care of this!

 

Will keep you all informed!

 

<Grumble.. grumble.. hate to have to send thing back after purchase!>



#2
Ron

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I know how you feel. I hate to do that too. Hopefully they'll get it back to you soon. BTW... you should have 5 years of warranty on your lens if it was a USA market item. You do have to register your lens within 10 days of purchase in order to qualify for the extra protection. 

 

I've been considering one of these lenses myself. Lately I've been having so much fun using a couple of other Nikkor primes that my old walk around zoom is seeing little use these days. My only quibble is whether to buy this lens or spend a bit more for the FX lens. 

 

Good luck! 

 

--Ron



#3
yauman

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So it only took 10 days.  My 35mm came back today with a bill of $0 which means they did it under warranty. Preliminary check seem to showed that they fixed it.  I'll take it out for a test drive tomorrow.



#4
Russ

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Good news. It's a great little lens.