In my experience, Windows has always had bit of a problem with RAW format. Especially with their built in viewer apps. It unsurprisingly seems to have carried over to their latest version. If you have the Adobe Photography Plan, my suggestion would be to forget about using Windows to view RAW format images and instead install Adobe Bridge. I've used it on both my Windows 7 workstation and my Windows 10 laptop and it works great.
Nikon's own software is also good for viewing (and editing) their RAW format files... hey, that's what it was created for.
There are other Windows apps that claim to be able to view Nikon (and other manufacturer's) RAW images files but some of them come with their own problems... such as changing all image file associations so that double clicking on an image file opens it in their app... and that I can be a mess to fix, in some cases even requiring registry editing. I would avoid them if at all possible.
I know it can be frustrating when things like this happen but fortunately, there are ways around these kind of problems.
--Ron