Often, using the top right control to try to zoom in and/or out doesn't produce any response at all. If I keep trying, it usually, eventually responds. Sometimes, I just power cycle or pull the battery completely and reseat. In these situations, the zoom control on the left side of the camera always works. I do have the latest firmware. Also, at least once a trip, I get the message to power the camera off, then back on again.
I sent a message to Nikonusa support, but with near 100% certainty, somebody is going to respond with a canned answer, directing me to reset to factory defaults. This is what they told me to do when I reported that my B6000 would freeze completely. I never tried this.
I'm confident that B&H will replace the camera for me if I indeed have a lemon but is this truly possible. I really don't want to have to deal with the downtime in not having the camera. The message about turning the camera on and off only happens once or twice a trip, but the non-responsive zoom is happening all of the time now.
I do remember a YouTube video about one of the P1000's zoom controls being slower than the other, but I'm talking about complete non-respnsiveness.
Any ideas? Any way I'm doing something wrong that can be corrected?