Hi, I am new here and I am having a major issue trying to get my camera to connect to my phone. I've worked with Nikon support, attempted to reach out to Adorama (where I bought it), and have had zero luck getting this resolved. Due to the current pandemic, Nikon is closed as is any camera stores by me, To my knowledge the camera operates fine beyond the use of Snapbridge or trying to connect with a phone
Here is the message I sent to customer support at Nikon
I fear there's something wrong with my camera.
I've uninstalled and reinstalled Snapbridge, I even brought out my old Samsung S7 Edge and tried to connect with that, but it won't see it.
Every time I click on "Establish Network connection" I get a message stating "Unable to connect."
It's getting very frustrating and I would really like to start taking night sky photos again, where a remote isn't just a nice to have it's more or less a necessity. I also photograph hummingbirds and similar where being able to remotely control the camera increases the chance for a good shot.
For some reason I just don't think it's broadcasting a wireless signal anymore. No device I've tried (2 android and 1 iPod touch) have been able to even see the camera, I've even brought a Samsung S7 edge back to test with, and same results.
Thank you
- Product: D5600
- Computer/Mobile operating system: Android 9 Pie