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D810 locks when connected to Mac laptop

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Tony Riley

Tony Riley

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I can't get my D810 to tether to a MacBook Air 13" (High Sierra 10.13.6) laptop. Once the (new Nikon) USB lead is connected to both, the camera just locks up, and also is not recognised by any software.


The USB bus in System Report does not show it, neither does Image Capture, Bridge, Finder, etc.


s/w I have tried -

Capture One 20

Nikon Camera Control Pro II

Lightroom Classic

Camera RC Deluxe



Any help or suggestions would be very appreciated!


Tony Riley



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New cables can be bad out of the box.  You can go on the Nikon Web site and get an online chat it could help.