We have a brand-new D5600 which we unboxed today. It is running firmware 1.10. Our phone is an iPhone 7, running iOS 13.3. We just downloaded the latest version of the SnapBridge app. After following the directions and looking up all of the online troubleshooting we could find, we are still unable to connect the two via Bluetooth. We've done the following:
1) 'Forgotten' the camera as a Bluetooth device, from inside the Snapbridge app
2) Killed all apps on phone and power-cycled
3) Power-cycled camera
4) Restart linking from inside Snapbridge app, following directions for non-NFC enabled devices
We get as far as the 'Select an Accessory' screen (attached), and then it generates a pairing code. After clicking Ok on the camera and the phone, it gives the ridiculous error 'Camera not found. See online help' (also attached). I've gone through the help multiple times, and it's no help. Does anyone have any ideas? We bought this camera literally for the connectivity and now I'm ready to send it back.