Greetings...
Recently upgraded from D3300 to D7500. First thing I did was check the firmware and, finding a needed update, I upgraded that with no issues.
Camera boots up fine, took a few test photos with new GOOD quality formatted cards to get familiar with the controls...nice!
The issue here came when I went to change some of the default options, following some general recommendations from John Greengo at CreativeLive.
I shoot in both RAW+JPEG fine. John demonstrated how to change this over in the "Menu --- Photo Shooting Menu --- Image Quality". His results are in the first attached image...a bunch of NEF (RAW) option, plus all the J EG options and even a TIFF option.
When I go that same menu route in my new camera, all it shows are JPEG options, e.g, JPEG fine, normal*, normal, basic* and basic, as in the second image. No RAW options, no TIFF listing, etc.
Interestingly, a few lines down, under the "NEF (RAW) recording" option, compression and bit depth can both be selected and options selected accordingly.
In a last attempt, I did a "factory reset" and checked again...same results as before? I also reset the shooting menu and still have the issue...
Anyone have an idea or two here on how to fix this? This sounds more like a software issue and not a physical issue with the camera itself.
Thanks for all assistance and ideas in advance!
Bendmac
Central Oregon USA