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issues with connecting phone to snapbridge for D5600


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14 replies to this topic

#1
karisma

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Was hoping a really awesome person can help me with this, because i can't figure it out :(

 

when i first bought my camera, i was able to link it together with snapbridge once upon a time but after that one time, for some really odd reason, it doesn't link anymore. I think I have wifi turned on, i can see it on my phone when i search for wifi, but it won't let me connect to it. In my snapbridge app, i always get the error "The connection to the camera has failed. Try again after reading online help information on how the problem can be addressed" I try to go online, but no luck. I try to reset the connection on my camera but the option is greyed out, all I can do is click current settings... I'm not sure what else I could do, so if anyone has had this same problem and know a fix, i would very much appreciate the help. Thanks in advance! :)

 

 



#2
Merco_61

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This thread might be helpful. It is about the D3400, but Snapbridge is equally clunky on all cameras and devices.



#3
karisma

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thanks for the thread link, however, my bluetooth connects fine. I am able to link the camera to my phone but to use it for remote photography, it needs to be connected wirelessly as well T.T 

 

i dont think there is another option for wireless remote on the D5600 from what i've read, unless i'm missing something and there is another option i just haven't read about? 



#4
Merco_61

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All connections between device and camera has to go through the Snapbridge app. If you try to handle things in a normal way, as Bluetooth and Wifi, it just won't work.



#5
karisma

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Yes, camera is connected to the snapbridge app on my phone via bluetooth/nfc. but when i click "remote photography" within the snapbridge app, i get this error message -

 

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#6
TBonz

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And what does the online help information recommend to address the problem?



#7
karisma

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nothing really helpful :(Connection Issues | SnapBridge Help | Nikon



#8
Merco_61

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Just like with the Bluetooth problems... Make camera and device forget *everything* about each other and redo the pairing from start, starting with the camera and then run *everything* through Snapbridge. 

 

One thing to look out for is if the powersaving auto-off settings are too tight in the camera, the Wifi will turn itself off before the device has connected.



#9
TBonz

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Looks like lots of good info on that site for remote photography...I'd suggest following Merco's instructions - clear out everything and start from scratch...and forget anything you know about bluetooth or wifi - it won't help you here...just work from Snapbridge...



#10
karisma

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i've cleared, restarted, reset, repaired, repeat a bunch of times already, i've even reset the wifi settings on my camera at one point, but now i dont have the option to reset the wifi as it is grayed out on the camera menu options. it worked once upon a time, but redoing everything over and over again now, is not working anymore. was wondering if anyone else with the D5600 camera specifically have this kind of issue..



#11
RoxxFoxxPixx

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I have exactly the same problem with my D7500. No prpblwm with the Snapbridge app, just with the Remote Photography function. I don't know if it matters, but I use Xiaomi Redmi Pro. I thought everything should be OK.
I tried reinstalling the app, installing older versions, forgetting the connection, everything.
Did anyone manage to solve this problem?

#12
Fletch

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i've cleared, restarted, reset, repaired, repeat a bunch of times already, i've even reset the wifi settings on my camera at one point, but now i dont have the option to reset the wifi as it is grayed out on the camera menu options. it worked once upon a time, but redoing everything over and over again now, is not working anymore. was wondering if anyone else with the D5600 camera specifically have this kind of issue..

I have the D5600 and unfortunately can't help you as I have no issues connecting remotely, on the rare time I get the error I am usually able to retry and connect.  1 thing I still havn't done is upgrade the firmware as I've been to lazy, I wonder if upgrading will screw it up for me.



#13
Megan

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I'm having the same issue with my D5600 and I have a Samsung Galaxy A6+. I managed to connect it last year but then I stupidly unpaired them a few days ago now my Bluetooth on my camera is greyed out and my NFC and wifi (I "Forgot" the Wi-Fi as well I think) won't connect either.

#14
Megan

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I have done the exact same thing and have the same problem.

#15
Fletch

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Update to earlier comment; I have the D5600 and use SnapBridge to do remote Photography when doing star shots.  The more I used it the more I have trouble with it connecting as well but it will connect, sometimes on the 1st attempt and sometimes after several tries.  I find I have better luck in holding the phone closer to the camera when its sync'ing.  When I have to do multiple tries I always completely close the App and start over.