Jump to content

Welcome to NikonForums.com
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. If you already have an account, login here - otherwise create an account for free today!
- - - - -

Nikon D750 Service Bulletin


Nikon USA has recently issue a service bulletin that acknowledges an unusual flare issue in the D750. If you've been affected by this problem, you can send the camera in for service and Nikon will repair it free of charge.

Details can be found in the official statement below:
To users of the Nikon D750 digital SLR camera	

Thank you for choosing Nikon for your photographic needs.

On December 29, 2014, we announced that we were looking into measures to address the issue reported by some users, namely that when photographing scenes in which an extremely bright light source, such as the sun or high-intensity lighting, is positioned near the top edge of the frame, flare with an unnatural shape sometimes occurs in images captured with the D750 digital SLR camera.

To correct this issue, Nikon will inspect and service, at no cost, the camera’s light-shielding components and adjust the AF sensor position.  We plan to initiate this service at the end of January and will announce further details, including instructions for requesting servicing, shortly.

Please direct inquiries regarding this matter to Nikon Customer Relations by phone at 1-800-Nikon US (1-800-645-6687), 9AM–8PM EST, Monday to Friday (closed certain holidays) or online here.

We sincerely apologize for any inconvenience this issue may have caused, and ask for your continued patience and understanding.

Once again, thank you for choosing Nikon for your photographic needs.
You can contact Nikon to request service via this page, or give them a call at 1-800-645-6687.


0 Comments